Supporting carers is a priority for the Health and Wellbeing Board and our partners.

The 2011 census shows us that there are around 34,000 carers in Shropshire, and we know that carers have a vital role in supporting people in our communities.

Caring takes many forms, and in Shropshire we define a carer as:

“Someone of any age who provides unpaid care for another person (of any age) who may be ill, frail, disabled, have poor mental health or addiction problems, meaning they are unable to manage without this care.”

However, many people do not recognise themselves as carers, and see this simply as part of being a family member, spouse, partner, friend or neighbour. We want to send out a message out to the Shropshire community as a whole, that helping to look after someone who could not manage otherwise, is caring.

Shropshire All Age Carers Strategy 2017-2021

Our All Ages Carers Strategy 2017-2021 and Action Plan for Carers Strategy 2017-21  can be viewed by clicking on the links.Carers Action Plan 2019

Five priorities have been identified through consultation and surveys with carers, local and national best practice and a local multi-agency working group. These priorities focus around the overarching aim, which is:

“Carers are supported to remain emotionally, mentally and physically well and feeling safe”

Further information, help or support around caring

Carers Trust4all provide carer advice and support for adult carers, who are caring for other adults. They also have a service for.young carers.

Telephone: 01743 341995 during office hours.

Carers Trust 4all emergency calls: 0333 323 1990 number option 1 and then option 6

Shropshire Choices provides information for adult carers, who are caring for other adults.

You can also telephone First Point of Contact (FPOC) on 0345 678 9044 during office hours. Or Out of Hours: Social Care Emergency Duty Team on: 0345 678 9040

Shropshire IASS (Information, Advice and Support) provide information, advice and support to children and young people aged 0 to 25, as well as their parents and carers, who have, or may have, special educational needs or disabilities (SEND).

SEND Local Offer provides information for parent carers looking after a child with Special Educational Needs and/or Disabilities.

Nationally Carers UK provide information on all aspects of caring.

Communications Toolkit

The Carers communications toolkit 2017 onward onward can be viewed by clicking on the link.

Carers Voice

During 2016/17, a group of carers and health and social care professionals formed a Network across Shropshire and Telford and Wrekin in order to collect and analyse carers’ experiences through their own stories.

Four carer categories were reviewed during the project, which were; dementia, young carers, parent carers and forensic carers. A report was written and conference followed.

The detailed report can be found on the NHS England’s regional web site:

Outcomes of the report and conference have been mapped against each Local Authorities strategies and action plans. This has been reviewed and agreed by both Shropshire and Telford and Wrekin Family Carers Partnership Boards.

Our key areas of work since the conference have been:

  • A Mental Health Carers Working Group: linked to Carer Partnership Boards
  • Young Carers workshops, which produced a short film and promotional material
  • Co border working to improve the lives of carers
  • Working with local hospitals to raise carer awareness and provide information, advice and support
  • Autumn workshops for carers, with the key theme of ‘Helping to take the pressure from caring’
  • Implementation of a Joint Communications Plan
  • Publicity material targeting hidden carers.

Work is ongoing, and further updates will be provided on this webpage.